Shipping & Returns Page
Shipping Information
At CelticTwins, we want to make sure your order arrives as quickly and securely as possible. That’s why we use FedEx for all shipments, ensuring that your purchase reaches you on time.
Shipping Rates & Times:
• Standard Shipping (3-5 Business Days via FedEx)
• Shipping Fees: We offer flat-rate shipping (please provide exact shipping costs here).
• Order Processing Time: Orders are processed and shipped within 1 business day of payment confirmation. Orders placed after 3 PM on weekdays or over the weekend will be processed on the next business day.
Return & Exchange Policy
We want you to love everything you buy from CelticTwins. If you’re not fully satisfied with your purchase, we offer a 30-day return policy.
How Returns Work:
• Returns must be initiated within 30 days of receiving your order.
• Products should be unused, in original condition, and with all tags attached.
• Return shipping is at the customer’s expense unless the product is defective.
Refunds:
Once your return is processed, refunds will be issued to the original payment method within 5-7 business days.
If you have any questions about shipping or returns, feel free to contact our customer service team.